About Citizens First
Helping people access the help they're owed — not replacing the system, but making it work for them.
Manny — Founder & Lead Consultant
From the Hill to Your Home
During my time as a Congressional Actions Coordinator, I saw firsthand how difficult it can be for everyday citizens to navigate federal agencies. Delayed passports, denied VA claims, immigration cases stuck in limbo — the same frustrations came across my desk every day.
What I also saw was that many of these issues could be resolved with the right approach. Knowing who to contact, what to say, and how to escalate makes all the difference. Most people just don't know these pathways exist.
That's why I started Citizens First Consulting. I wanted to take the knowledge I gained working with the DOD, VA, USCIS, Social Security Administration, and State Department, and make it accessible to everyone — not just those lucky enough to contact a congressional office.
My goal isn't to do the work for you. It's to empower youwith the tools and knowledge to advocate for yourself effectively. Because when citizens know how to navigate the system, the system works better for everyone.
Background & Experience
- Former Congressional Actions Coordinator
- Experience with DOD, VA, USCIS, SSA, and State Department
- Helped hundreds of constituents resolve federal agency issues
- Deep understanding of escalation paths and agency processes
- Committed to ethical, client-centered service
Our Values
These principles guide everything we do at Citizens First.
Transparency
Clear pricing, honest timelines, and straightforward communication. No hidden fees or false promises.
Empowerment
We don't just solve problems for you — we teach you how to navigate the system yourself.
Equity
Everyone deserves access to guidance. We offer sliding scale pricing for those facing financial hardship.
Excellence
Drawing from real congressional experience to provide the most effective strategies possible.
Our Mission
"To empower every citizen with the knowledge and tools they need to successfully navigate federal agencies and access the services they deserve — regardless of their background or resources."