Privacy Policy

1. Information We Collect

Citizens First Consulting ("we," "our," or "us") collects information you provide directly to us, including:

• Name, email address, and phone number
• Details about your federal agency issue
• Case numbers and relevant documentation you share
• Payment information (processed securely through Stripe)
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide our consulting services to you
• Communicate with you about your case
• Process your payments
• Send you service-related communications
• Improve our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., payment processing)
• If required by law or legal process
• To protect our rights or the safety of others
• With your explicit consent

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption for payment processing through Stripe.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

7. Cookies

Our website uses essential cookies to function properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: manny@citizensfirstconsulting.com
Phone: (555) 123-4567

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.